Naturally though, the QuickConnect.to service will only work if you have enabled QuickConnect within your NAS. This is also the URL that you would need to share with friends or colleagues, whether you’re trying to show them photos from Synology Photo Station or you want to grant them access to your NAS’s files. by enabling QuickConnect and then navigating to in your web browser. You will instead need to use external access, i.e. The moment your device connects to another Wi-Fi network (or LTE network, if you’re on a phone), you will not be able to connect to your Synology NAS using local access. This is because a local URL can only ever resolve to your NAS from within your home network. After all, a URL like (or will not work outside of your home network. If you are out of your home, or you are trying to share NAS access (or Synology Photos) with friends, you will need to ensure that you use the external address to connect to it. Some keys and money alongside a map and Airbnb app You should double check your NAS, ensuring that it is turned ON (shown by a blue light around the power switch) and the disk and LAN lights are flashing green (showing they are working well): This will naturally lead to you getting the “This site can’t be reached” error because the web browser quite literally can’t access your Synology NAS. Who knew? But (half) joking aside, if you can’t directly see your NAS, you might assume that it is working fine – when it is actually having issues (or turned off). This might seem obvious, but it’s worth double checking. Double Check That Your NAS Is Actually On! There are a range of possible causes, but I will start with the most likely ones. Let’s dive into why you might get this error, and how you can resolve it. This error is particularly annoying because it’s just so vague! It would be better if it said “Your Synology NAS has a port forwarding issue” or “You are trying to access your NAS using the wrong URL”! However your web browser simply doesn’t know exactly why your Synology NAS is acting up (or that you are trying to access a Synology device), so it is forced to give the vague error instead. The dreaded “This site can’t be reached” error Fixing The “This Site Can’t Be Reached” Error While this is a frustrating error, there are often some simple fixes for it. However whether you connect locally or externally, you might sometimes get an error in your browser like “This site can’t be reached: (site) took too long to respond” or “This site can’t be reached. I will discuss this point in more detail later. Key Point: It is important to know whether the URL you are using is a local or external address, because no-one will be able to use a local address (starting with or outside of your own home network. This is known as external/internet access. If you are away from your home, you can access your NAS by launching your web browser and going to (assuming you have enabled QuickConnect, of course). You can also access your files (and the admin panel) through your web browser by navigating to – or if you know your NAS’ IP address, by going to This is known as local LAN access, and it usually starts with “192”. This then allows your NAS to be accessed anywhere in your home, hopefully allowing super-fast file transfers. Haven’t looked, but there may be other Synology DSM apps to automate the copy or backing up of data to or from one NAS and the Synology so it could be run automated/scheduled.2.8 Reset Your Synology NAS Overview: How Synology ConnectsĪ Synology NAS is usually connected to your home network via an ethernet cable: by plugging one end of the cable into your NAS, and the other into your router (or a network switch). Instead one has to resort to using SSH and rsync or other workarounds like mounting the My Cloud to the Synology and using Synology’s File Station to perform a NAS to NAS copy that doesn’t involve going through a computer. The units could have been so much better if WD had included one like Synology has done for many years. After issuing nohup one can close the SSH window and rsync process continues to run on the My Cloud.Įdit to add: The lack of an on WD My Cloud device GUI file manager app is one major fault/failings (among many) with the My Cloud OS/device. If one wants to use rsync they can handle the issue, as I mentioned earlier in the thread, by using the nohup command in front of rsync command. If one is copying files from the My Cloud to the Synology then the copy process should proceed until completion even if one closes their PC (or closes their browser). When issuing the copy or move using Synology’s File Station the copy process is generally handled by the Synology not the PC (at least it’s worked that way for me the few times in the past).
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